7707669341
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Customer Service Representative

Customer Support
Ventura, CA
Full TimeHybrid
$40k - $50k(per year)
About This Role

We're seeking a Customer Service Representative to be the first point of contact for our valued customers. You'll handle incoming calls, schedule appointments, and ensure every customer has a positive experience.

**What You'll Do:**

- Answer incoming calls and respond to customer inquiries

- Schedule service appointments and dispatch technicians

- Process payments and manage customer accounts

- Resolve customer concerns with professionalism

- Maintain accurate records in our CRM system

- Support the sales team with lead follow-up

**What We Offer:**

- Hybrid work schedule (3 days in office, 2 days remote)

- Comprehensive training program

- Full benefits package

- Career growth opportunities

Requirements
**Required Qualifications:**
- 1+ years of customer service experience
- Excellent verbal and written communication skills
- Proficiency with computers and CRM software
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent
**Preferred Qualifications:**
- Experience in home services industry
- Bilingual (English/Spanish)
- Call center experience
Benefits
- Salary: $40,000 - $50,000 annually
- Hybrid work schedule
- Health, dental, and vision insurance
- Paid time off
- 401(k) plan
- Professional development opportunities
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Staton Heating & Air Inc

Staton Heating & Air Inc is the premier choice for comprehensive HVAC and climate control solutions across Central Texas. Serving communities including Round Rock, Pflugerville, Cedar Creek, Dale, and Del Valle, we specialize in ensuring your home remains perfectly comfortable, efficient, and healthy year-round. Our expert technicians provide meticulous Air Conditioner Inspection, professional AC Replacement, and flawless Installation services, all tailored to handle the unique demands of the Texas climate. We don't just fix systems; we optimize your home environment, offering specialized services like Attic Insulation to maximize energy savings and system longevity. We are committed to delivering exceptional quality and reliability in every job. Understanding that Central Texas weather requires robust and dependable climate control, Staton Heating & Air Inc uses industry-leading practices and equipment designed for maximum efficiency and durability. Our focus is on providing solutions that reduce energy costs while maintaining superior indoor air quality and comfort, ensuring your investment pays dividends for years to come. Ready to upgrade your home comfort or schedule essential maintenance? Trust the experts at Staton Heating & Air Inc to handle all your heating and cooling needs with professionalism and care. Contact us today to schedule your consultation and experience the difference true climate control expertise makes.

7707669341[email protected]
500 South congress ave, #320 Austin TX 78704
Business HoursClosed
SunClosed
Mon-Fri8am-5pm
Sat9am-2pm

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